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Online and Mobile Tools

Published Nov 01, 24
0 min read


Cadillac understands the importance of vehicle maintenance and strives to make it convenient for customers to find maintenance details. Ranging from digital resources to dealership interactions, Cadillac employs a variety of methods to ensure customers are knowledgeable about their vehicle’s needs.

The MyCadillac app serves as a centralized digital platform where Cadillac drivers can view maintenance alerts. This application sends personalized notifications about scheduled maintenance, safety issues, and service needs based on the car type and distance covered. In addition to this, the app enables owners to schedule maintenance bookings with local Cadillac dealerships, check special deals, and track vehicle status.



The Cadillac Owner Center, accessible through Cadillac's official website, works alongside the app by offering more in-depth resources such as downloadable owner’s manuals, service calendars, and warranty details. It enables users to monitor of their vehicle’s maintenance records and details about certified repair shops.

Dealership Communication

Cadillac's service center chain is essential in sharing service information to owners. When visiting, the technicians go over suggested services and discuss any vehicle concerns with the customer. They offer a full explanation of what the service entails, the expected duration, and the expenses. Dealerships also ensure that maintenance logs are kept electronically, allowing for owners to see all past maintenance of their vehicle.

In-Vehicle Technology



Contemporary Cadillac vehicles are fitted with advanced onboard systems that provide maintenance notifications and alerts right on the vehicle's dashboard. These reminders are calculated by the vehicle’s usage and usage, making certain that users are notified when it’s time for services such as oil changes, tire rotations, or fluid checks. The in-car system offers a detailed description of each notice, including what needs to be serviced and why it is important for the vehicle’s longevity and performance.

Printed Guides and Manuals

For customers who prefer traditional resources, Cadillac offers paper owner’s manuals that feature a detailed maintenance schedule, information on proper vehicle care, and fluid specifications. These guides detail tire maintenance, fluid types, and service intervals, providing users with a complete resource to keep their vehicle in good condition.

Educational Videos and How-To Guides

Cadillac's online platform hosts a variety of instructional content and how-to guides that address common maintenance tasks, such as monitoring fluids, tire replacement, or understanding dashboard warning lights. These tools enable users to take charge about their vehicle's maintenance while learning about the significance of timely servicing.

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